Question 1

I don't have delivery drivers?

Accepted Answer

For now you can use your own delivery drivers or agreements with local couriers, and also offer in-store pickup. We are integrating external delivery fleets and it will be available very soon.

Question 2

What if I want to leave?

Accepted Answer

Nothing. No lock-in. Export your data (customers, orders) and go.

Question 3

Do I need technical knowledge?

Accepted Answer

No. Creating your account and setting up your menu is very easy. If you want to add a printer, there's a step-by-step tutorial or we can send it to you pre-configured and ready to use.

Question 4

Is it only for delivery?

Accepted Answer

No. Also pickup, table orders with QR, whatever you want.

Question 5

Can I have multiple locations?

Accepted Answer

Yes. Each location has its own page.

Question 6

How do I receive orders?

Accepted Answer

On your phone with notifications. If you have a thermal printer, you can link it to your restaurant with our help or by following the tutorial.

Question 7

Is payment secure?

Accepted Answer

Yes. We use Stripe, the world's most secure payment processor. PCI DSS Level 1 compliant. We never touch your customers' card data.

Question 8

Are you GDPR compliant?

Accepted Answer

Yes. All data is stored on European servers. You can export or delete data whenever you want. We are 100% GDPR compliant.

Question 9

How does billing work?

Accepted Answer

We bill monthly. Free plan: 10% per order. Paid plans: fixed monthly fee. Invoices are sent automatically by email.

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